LIMERICK-based waste management company, Mr Binman has installed live camera technology across its fleet of waste collection vehicles to protect against claims of damage, driver behaviour and missed collections.
The waste operator, which services over 34,000 households and 3,500 commercial clients, runs a mixed fleet of 60 vehicles including artics, RCVs, hook loaders, skip loaders and vans.
With the safety of the drivers, crew and the public of paramount importance, a safety solution was required to provide enhanced visibility for the crews and drivers, along with the ability to record all activity for retrospective replay of incidents or claims.
Reports of damage, driver behaviour and missed collections are common in the industry.
Fleet Manager, Vincent McCarthy explained that “before CameraMatics was installed, it was up to the drivers if there was an issue on the road to report it and we had no proof. We had to go by what the driver was saying.”
“The introduction of the camera technology has transformed the process. Mr Binman now has complete visibility of the vehicles from the time they leave the depot in the morning, until they return at the end of their rounds,” Mr McCarthy said.
“Data is available immediately and complaints or incident reports can be investigated quickly and resolved efficiently – often disproving liability. If an incident occurs, the fleet management team can log into the systems and access the data in real time.
Mr. McCarthy explains that “it has made life very easy. If there were issues before, it could take three or four days to resolve, whereas now, with the cameras, they can be resolved there and then.”