THERE will be eight new faces to welcome visitors to Shannon Airport this summer as the airport brings on board additional members of its Airport Search Unit (ASU) team.
The new ASU officers recently completed a comprehensive four-week training programme covering the operation of Shannon Airport’s three-dimensional screening system, cabin baggage search techniques, manual handling, sunflower hidden disability awareness and more.
The programme was delivered in house, combining theory and hands on, practical experience, with certification completed by the Irish Aviation Authority.
Hailing from County Clare and neighbouring counties Limerick, Tipperary, and Cork, the recruits bring with them a wide range of customer service experience from retail and hospitality, as well as from other roles within the airport, including ground handling.
The recruits received their official certificates at an event welcoming them to the Shannon Airport team.
Speaking at the event, Pat O’Brien, Chief Officer of Shannon Airport Police, Fire Service, and Security, said: “Our ASU officers play a vital role at Shannon, both from a security and a customer experience perspective. They are often the first point of contact for passengers and are a key part of how well our airport operate.”
The appointment of the new officers comes as passenger demand continues to grow at Shannon Airport. An estimated 56,000 people travelled through the airport during the May bank holiday period, and with 40 routes available this year, the ASU team is preparing to support passengers throughout the busy summer season ahead.